Chief Operating Office - KYC Outreach Manager - Vice President Chief Operating Office - KYC Outreach Manager -  …

Deutsche Bank
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 30 May 20
Deutsche Bank
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 30 May 20
Chief Operating Office - KYC Outreach Manager - Vice President
Position Overview

Details of the Division and Team:

KYC Ops within COO-Operations focuses on ensuring KYC compliance for all DB Corporate and Investment Banking clients, with functions spanning New Client Adoptions, Regular Review, Client Off-boarding and Global KYC Remediation activities across 14 locations in APAC.

The group play an integral part in the firm's first line of defence against financial crime, reducing the risk of working with new clients (primarily Know Your Customer (KYC) risk), whilst ensuring client relationships are on-boarded and maintained efficiently. KYC Operations provide a golden source of quality reference data for CIB, underpinning the firm's key Regulatory, Control & Governance standards.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:
  • Competitive Salary and non-contributory pension
  • 20 days annual leave plus generous number of public holidays
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives
  • The opportunity to support a wide ranging CSR program plus take volunteering leave days

Your key responsibilities:
  • Review and ascertain the validity of key information received from external clients, including organisational documents, financial statements and results from Ultimate Beneficial Owner (UBO) due diligence searches, Source of Wealth and Nature of Business searches.
  • Drive requirement gathering and analysis to streamline and automate information and process flows between Accountable Client Owners (ACOs, Client On-boarding, Business Senior Managers, AFC and all downstream related KYC systems.
  • Working closely with internal stakeholders, Accountable Client Owners (ACOs), external clients and NCA Case Managers to manage the Periodic Review process for Deutsche Bank's client population. Tracking the status through the review approval processes and monitoring any conditions placed upon their approval by CLM. Working with Business Managers and Accountable Client Owners (ACO's) to identify client ownership, revenue review and determination of client classification and assess the viability of client retention on the Deutsche Bank platform.
  • Interpret AFC/ AML and KYC policy changes, determining and communicating the impact on the business and adjusting processes to remain compliant, including but not exclusive of documentation review and classification.
  • Working closely with the Offshore DBOI teams to insure priorities and targets are met by adhering to tight deadlines while insuring a high quality client experience and through active communication and accurate information requests and follow ups.

Your skills and experience:
  • At least 10 years extensive KYC Knowledge and understanding, must include 5AMLD, CAMS Certified, Client off-boarding process flow, plus team management experience with a proven track record of successful management of KYC related projects and enhancements
  • Business analysis experience and skillset required and exceptional inter-personal skills, both verbal and written are a prerequisite
  • Previous management experience, ideally in Case management /Client Outreach, ability to work with teams in HK and around the region, including teams in the UK. KYC experience handling Investment Banking clients preferred
  • Deep understanding, knowledge and experience of Know Your Client (KYC) on-boarding and Client Remediation KOP's and knowledge of local and regional policies such as Prevention of Money Laundering and Countering the Financing of Terrorism (MAS Notice 626)
  • Project management experience must be KYC specific and comprehensive, expectation is that the candidate has worked on streamlining existing BAU KYC process and implemented change and system enhancement

How we'll support you:
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click here to find out more about diversity and inclusion at Deutsche Bank.