Citrix Support Manager - Leading Financial Institution Citrix Support Manager - Leading Financial  …

Pinpoint Asia Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Excellent Remuneration
Pinpoint Asia Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Excellent Remuneration
Posted by:
Danny Kwan • Managing Consultant at Pinpoint Asia Limited
Posted by:
Danny Kwan
Managing Consultant at Pinpoint Asia Limited
Our client, a leading financial is looking for a Citrix Support Manager to lead their Asia Citrix Service on-going operational support. Fantastic opportunity for a senior engineer with managerial responsibility to join a fast-growing firm.


  • Provide Citrix technical leadership and operational support for Citrix technologies and activities across Asia countries.
  • Lead the regional team and provide guidance to engineers for daily technical support issues. 
  • Maintain a system monitoring model to support and maintain a stable operating environment. 
  • Evaluate existing system configurations and issues, with improvement plans and implementations. 
  • Provide and maintain documentation to the technical team members on knowledge database and service level improvements. 
  • Constantly review and evaluate with team members on services improvements. 
  • Enhance the team and service efficiency by reviewing and improve the work procedures and automated the system workflows whenever possible. 
  • Communicate with other technical teams on providing system improvement and introduction projects. 

Basic Qualifications:

  • 8+ years of experience in enterprise infrastructure engineering experience. Ideally with team leadership experience in a global firm setup. 
  • Technical knowledge of Citrix Presentation Server, Citrix application delivery systems (application virtualization and application streaming), Citrix Presentation Server Console, Citrix Access Console. 
  • Technical skills and experience in Citrix XenApp installation, configuration, monitoring, troubleshooting and maintenance. 
  • Experience in Citrix Xenapp triaging, deployment of new software, upgrades to application code and troubleshooting. 
  • Experience managing large enterprise-level with 100+ Citrix servers. 
  • Experience implementing XenApp. 
  • Experience in Citrix Integration with Active Directory, 
  • Certifications in Citrix Certified Advanced Administration (CCAA), Citrix Certified Enterprise Engineer (CCEE) or / and Citrix Certified Integration Architect (CCIA) 
  • Excellent communications skills in English.

If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at and put Citrix Support Manager - Leading Financial Institution in the subject header.

Data provided is for recruitment purposes only.

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at (EA License # 62713) 

We are also seeking top-calibre candidates for the following exciting roles:
1) Voice Engineering Architect - Leading Investment Bank
2) Data Network Engineering Architect - Leading Investment Bank
3) Head of Technology Risk Management - Leading Global Bank in HK

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