Client Lifecycle Management Specialist (CSEM)- Global Private Banking

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 21 Jul 18 2018-07-21

Client Lifecycle Management Specialist (CSEM)- Global Private Banking

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HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high caliber professional to join our team as CLM Associate---CSEM

Principal responsibilities

  • ​Assist in the preparation of the Private Banking Regional Reputational Risk and Client Selection Committee and to perform ad hoc tasks within the Business Management team.
  • Proactively engage with relevant Front Office staff and provide support to ensure that cases presented to the Committee are of high quality.
  • Keep track of decisions taken during the Committee and ensure actions are taken promptly.
  • Work closely with relevant Global stakeholders to ensure adequate reporting and compliance with Global Private Banking Regional Reputational Risk and Client Selection Committee policies.
  • Partner with and provide support for the business to achieve growth aspirations whilst retaining the appropriate risk management discipline to achieve strategic goals.
  • Establish and maintain strong working relationships with Front Office staff as well as with relevant risk owners, control owners and risk stewards to ensure the business is compliant, successful and profitable.
  • Take primary responsibility for non client related areas, with the appropriate authority to take and implement decisions and request involvement from Relationship Managers as needed.
  • Establish and maintain strong working relationships within the Private Banking Business and also within Private Wealth Solutions to add value to the internal network.

  • ​University degree in a relevant discipline.
  • Experience in private banking or financial services markets.
  • Strong risk control and compliance mindset.
  • Demonstrate ability to multi task and work independently, as well as work collaboratively with other teams.
  • Self Motivated and dependable.
  • Strong analytical, problem solving and reporting skills with ability to critically evaluate information gathered from multiple sources.
  • Strong interpersonal skill by demonstrating high level of initiative and ability to quickly acquire knowledge and adapt to ongoing change.
  • Good communication, presentation and influencing skills, with ability to manage stakeholders across multiple disciplines.
  • Able to cope with pressure and tight deadlines.
  • Solid written English skills, with proficiency in Chinese is an advantage.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

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Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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