Client Service Manager

  • HKD50k
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Atom International Technology Limited
  • 09 Jul 18 2018-07-09

Atom International Technology Limited is a specialist in decentralized network solutions using leading-edge digital technology. Our mission is to improve the lives through online and offline innovations in FinTech, Distributed Ledger Technology (DLT), mesh networking architecture, digital asset management & exchanges, cryptocurrency and other future financial solutions.


Strong skill and in-depth knowledge of on-boarding and on-going KYC review documentation checking and their requirements when performing the CDD during on-boarding and KYC process
Assist in conducting AML/CFT risk assessment reviews and communicating results to both internal and external stakeholders where applicable
As a special matter expert, proactively provide advice on the matters relating to name screening and alerts hits to BU / stakeholders and the engagement of the in-house / external systems process enhancement with the concerned parties
Ensure full compliance of all applicable regulations, policies and procedures



University graduate of discipline of Banking / Business administration / Finance
At least 5 years of working experience in clients on-boarding process and client service experience
Possess strong and in-depth knowledge of the workflow / process of periodic KYC review, name screening and clients on-boarding, documentation, regulations and market standards, having knowledge and experience on serving wholesale banking clients will be an advantage
Project management and engagement in in-house / external systems process enhancement with satisfactory result
Self-motivated and discipline with opened-mind set in work and keen engagement and attitude of bringing initiatives to improve productivity / streamlining process of the department
Strong writing, presentation, communication, influencing and negotiation skill with good spoken and written English, Cantonese and Mandarin
Shift duties are required by requested