Complex Solutions Scoping Specialist Complex Solutions Scoping Specialist …

S.W.I.F.T.
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
S.W.I.F.T.
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Complex Solutions Scoping Specialist
About the Role
The Complex Solutions Scoping Specialist focusses on complex solution architecture and scoping for projects:
- As part of the solution design and new project elaboration phase: define, analyse and evaluate business requirements for projects by working in close liaison with customer stakeholders and peering with the Pre-Sales, Delivery and Product teams.
- Takes ownership and acts as a Professional Services representative in the elaboration of new Professional Services deals
- Acts as a partner to Business Development teams in the elaboration of complex and non-standardised deals
- Collaborate with internal stakeholders ranging from the Business Analysts, implementation consultants, SWIFT project managers and other Subject Matter Experts (SMEs), as well as other stakeholders, such as Product Management teams, Risk Office, Management, while delivering the infrastructure and solution design documents required for establishing new projects.
- Clearly and unambiguously define an architecturally sound solution design that meets the captured customer requirements specifications, taking into account all aspect of a solution such as data flows, information architecture, integration patterns, security aspects, topology, performance and resilience, etc... in line with SWIFT delivery methodology.
- Documents risks and ensures that the proposed terms and/or scope mitigate identified delivery risks in order to keep them within appetite
- Manage the day-to-day workload of the scoping activities, including the workload of the virtual team members;
- Maintain a clear view on the upcoming project pipeline and coordinate with capacity management accordingly.
- Support Sales teams in building relationship with customer to assess willingness to take up full or partial ownership of some of the implementation efforts as well as of the proposed solution
- Is curious and knowledgeable of APAC Professional Services delivery capabilities, as well as other Customer Experience teams
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He / she also participates the evolution of Scoping process definition:
- Evaluate the effectiveness of the team and the process around it;
- Proposes and implements process evolution when necessary;
- Contribute to continuous improvements activities within the Scoping stream, engaging with external parties or experts whenever necessary (Global Services, SMEs, Delivery Managers, Pre-Sales);
- Interacts with other Professional Services teams within SWIFT to share best practices;
- Remains up-to-date with consulting industry best practices in term of scoping;
- Supports the monitoring of project progress and the identification of scope deviations;
- Participates in project retrospective meetings and reflects on lessons learnt upon project closure to improve delivery of future projects;
- Uses experience of past projects to identify potential risks even before the project starts.

Responsabilities

Qualifications

Education:

  • University degree in Computer Science or IT related fields, or equivalent relevant experience;

Experience:
  • 5-10 years of experience in system architecture, finance/banking systems operations, complex software architecture or equivalent; market infrastructure (i.e. central bank, stock exchange, clearing house, central securities depository ...) systems or operations;

Professional skills:
  • Fluent English;
  • Knowledge and work experience around SWIFT's Products and Services offering;
  • Knowledge of (financial) messaging platforms, from architectural and integration point of view;
  • Project experience with commercial background and customer interactions, or any other relevant experience in Consulting or Professional Services;
  • Knowledge in various Operating Systems, Networking technologies, understanding of Java technology and modern integration techniques and technologies; database and security technologies;
  • Solid experience in overall integration patterns and systems architecture within a consultancy space;
  • Solid experience of formal structured software engineering methodologies: Object-Oriented analysis, design and modelling (UML);
  • Strong analytical skills;
  • Excellent communication, coordination and planning skills;
  • Eager to participate in continuous improvement of the architecture and design process, both during pre-sales and during delivery;
  • Be able to work under pressure at customer location;

Following additional skills are an asset:
  • Fluency in other APAC languages such as Mandarin or Japanese;
  • Knowledge in SWIFT products, services and solutions;
  • Project Management experience;


What we offer

Company & department description

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