Consumer Bank - Transaction Services Project Analyst, Officer Consumer Bank - Transaction Services Project  …

Citi
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Citi
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Citi
Consumer Bank - Transaction Services Project Analyst, Officer
Responsibilities :
  • Communicate all necessary changes from Card Associations to all internal related departments and resolve all related issues.
  • Act as a Bank's representative to participate member meeting, support new product launch and follow-up on the change of compliance requirements.
  • Production support to Marketing team on new initiative, operation efficiency, design operation flow and publish operation procedure.
  • Production support to resolve operation problems after marketing program/new system rollout.
  • Project support on new application and system launch. Participant in the project team to provide support during the whole application/system launch cycle e.g. design program logic, consolidate user requirement, prepare operation work flow, coordinate ICC to finalizes the functional specification, coordinate UAT, manage project timeline and prepare operation procedure.
  • Handle merchant processing problem and assist acquiring business initiatives
Qualifications:
  • Degree holder in Business Administration or related disciplines
  • Minimum 8 years' relevant experience in credit card business and certain knowledge in banking business (candidate with less experience will consider as Assistant Card Operation Administrator)
  • Strong project management, interpersonal & communication skills
  • Fast learner and able to work independently under pressure 
  • Willing to work overtime or shift especially during project launch period
  • Proficiency in spoken English, Cantonese and Mandarin
  • Sound in Excel, Word and Power Point
Education:
  • Bachelor's degree/University degree or equivalent experience
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - HK------------------------------------------------------
Time Type :Full time------------------------------------------------------
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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