Cost and Contracts Manager, Information Technology - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 19 May 18 2018-05-19

Cost and Contracts Manager, Information Technology - HSBC Operations, Services and Technology

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Cost and Contracts Manager, Information Technology.

Principal responsibilities

  • Working with the IT CIOs, COOs and supporting teams to optimise IT's utilisation of third party hardware, software, resources, and associated IT services, including non permanent workforce, to maximise value and cost savings to HSBC.
  • Managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend.
  • Detailed involvement on cost submissions working with business managers, procurement and COOs to ensure that HSBC is obtaining the best commercial deal and evidencing the cost reduction work undertaken.
  • Managing the contract lifecycle from an IT perspective for a number of specific contracts, including evaluating renewals of contracts ahead of time, challenging demand or requirements and working collaboratively with technical teams and procurement to obtain an optimal commercial deal.
  • Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial Profit and Loss profiles, owning the renewal trigger points and driving subsequent actions will be essential. Furthermore support will be provided to each area to assist working towards a complete zero based budgeting approach.
  • Commercially aware with expertise in Cost or Commercial Management.
  • Responsible for creating and maintaining a robust governance model in evaluating, reviewing all IT expenditure and proactively driving cost reduction across Technology.

  • Typically educated to undergraduate degree level, masters degree preferred.
  • Experience and proven track record in vendor, cost and commercial management including cost reduction or optimisation programmes
  • Expert knowledge on IT Infrastructure technical platforms or technologies, execution of IT vendor management policies
  • Good understanding of the IT global delivery model and future roadmap
  • Strong leadership and management skills together with the ability to motivate staff from a variety of backgrounds
  • Ability to work in a multi geography, culturally diverse and time zone separated management role
  • Good communications skills and ability to motivate and communicate at all levels of the organization
  • Analytical with the ability to understand and resolve problems

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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