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Digital Activation Specialist - Hong Kong

Hays Hong Kong
Posted 4 days ago In-Office Job Contract HK$15k - HK$24k
R
Posted by
Rubern Ilangovan
Recruiter
We are seeking a proactive individual to join our team and participate in our digital activation initiative. In this role, you will support Client Advisors in assisting clients with digital banking activation and platform usage. Collaborating closely with team leaders, you'll ensure impeccable client experiences and follow up promptly and professionally with Markets and clients for any inquiries. Building strong relationships with Client Advisors/MTHs will be crucial.

Your New Company

My client is a top tier investment bank and they are looking for a Digital Activation Specialist to be part of the digital activation initiatives within the digital banking team. You will be supporting Client Advisors in assisting clients with digital banking activation and platform usage.

Your New Role

  • Participate in the digital activation initiative by supporting Client Advisors to assist their clients on the digital banking activation and platform usage
  • Closely with team leaders to deliver impeccable client experience
  • Update system in a timely and professional manner with Markets and clients for their enquiries
  • Build excellent relationship with CAs/MTHs


What you need

  • Banking/Finance/Economics or any relevant degree (Fresh Graduate who wants to be part of the digital banking career growth)
  • Focused and attention to detail
  • Communicator and problem solver
  • Hong Kong Citizen or Hong Kong Permanent Resident 
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