Digital Banking Manager (Website Team)

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Bank Of China (Hong Kong) Limited
  • 24 Sep 18 2018-09-24

Digital Banking Manager (Website Team)

Responsibilities:

  • Formulate website strategy to achieve the business targets and improve customer experience
  • Understand the market situation and availability of new technology, conduct market analysis and propose enhancement recommendations for management's decision
  • Drive the development of projects, develop detailed project development plan, track and monitor project progress, ensure effective implementation and perform post-implementation review after launch
  • Work closely with segment and product managers to prepare user requirements with the best market practice and excellent customer experience
  • Daily website management and user training, monitor website performance and reporting
Requirements:
  • Degree or above in Business Administration, e-Commerce or IT related disciplines
  • At least 3 years relevant experience in e-finance related project development in banking, financial services or internet business, client servicing experience preferred but not mandatory
  • Be highly aware of market trend, new technologies, new FinTech products and business models
  • Able to work independently, organized, creative and attentive to details
  • Be a good team player and self-motivated with strong analytical mindset plus able to manage multiple projects
  • Be innovative with proficient organizing & execution abilities
  • Excellent communication and interpersonal skills with good command of English and Chinese in both spoken and written; including Putonghua