Digital Business Analyst Digital Business Analyst …

Capco
in Hong Kong
Permanent, Full time
Last application, 23 Nov 20
negotiable
Capco
in Hong Kong
Permanent, Full time
Last application, 23 Nov 20
negotiable
Posted by:
Matthew Wong • Talent Acquisition Business Partner
Capco
Posted by:
Matthew Wong
Talent Acquisition Business Partner
Capco HK is looking for Digital Business Analyst to support the growth and expansion on Digital capabilities.

 

About Capco

Capco is a global technology and business consultancy firm focused on the financial services sector.  We are passionate about helping our clients succeed in an ever-changing industry. 

We are:

  • Experts in banking and payments, capital markets and wealth and asset management
  • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there
  • Focus on maintaining our nimble, agile and entrepreneurial culture

As financial institutions are hit with waves of regulation, cost pressures and the rise of non-traditional competitors, we help our clients simplify complexity to remain relevant. With our deep Financial Services expertise combined with our nimble entrepreneurial values, we think like a start-up and execute like a Multi-National. 

Through our hands-on consulting expertise, we go beyond strategy. We create target operating models, reduce costs, design digital interfaces, reengineer processes, manage risk and regulatory compliance.

About Digital Business Analyst Role:

As a Business Analyst, you are responsible for analyzing, capturing, and prioritizing the requirements for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. Assist management in resolving business issues in an effective and productive manner. Design, document and re-engineer business processes and publish business metrics results. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes.

Responsibilities:

  • Performs analysis of the business goals, objectives and needs of the general business environment for appropriate Capco segment, division, group or line of business.
  • Performs research and analysis to support business operations and presents findings to manager or project leader
  • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
  • Gather, define, and prioritize requirements of the project in close collaboration with the client
  • Write functional requirements
  • Perform business process gap analysis and manage requirement change
  • Guide the project team making the right choices to maximize project & customer success
  • Collaborate closely with technical teams to configure / optimize the customer experience

 

Requirements:

Types of experience & skills that we are looking for: 

  • University education and degree and strong academic record.
  • Strong understanding digitla products (Mobile apps, web, UIUX, design thinking, transformation) and financial services
  • Excellent analytical, decision-making, problem-solving, interpersonal, team player, customer service, negotiation, conflict management and time management skills
  • Excellent written and verbal skills in English
  • Perseverance and pragmatism to solve complex problems
  • Ability to perform under pressure
  • Ability to work in a multicultural and international environment 

 

Company Overview

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.

We are:

  • Experts in banking and payments, capital markets and wealth and asset management
  • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there
  • Focus on maintaining our nimble, agile and entrepreneurial culture

 

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

  • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A diverse, inclusive, meritocratic culture
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