• Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 2019-06-20

Digital Optimisation Technology Analyst - Retail Banking and Wealth Management

  • Full time
  • Hong Kong
  • 20 Jun 19

Digital Optimisation Technology Analyst - Retail Banking and Wealth Management

Some careers grow faster than others. If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital Optimisation Technology Analyst .

Principal responsibilities
  • ​ Develop and execute front end coding for digital optimisation activities.
  • Ensure that optimisation activity is underpinned by user centered design principles and can be efficiently scoped, designed, developed, deployed and measured.
  • Provide broad subject matter expertise and consultancy on front end development for optimisation.
  • Drive technology partners to improve optimisation capabilities.
  • Contribute to the development of optimisation team through support and coaching in front end coding techniques in line with team principles.
  • Produce test variants in collaboration with Group Digital, UI, UX, Engineering, Marketing and Product teams.
  • Support governance process
  • Identify key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate.
  • Share best practice across digital supported entities and global digital community.
  • Adhere with regional and local regulatory and compliance policies.


Qualifications
Requirements
  • ​ Experience in CSS, JQuery, Javascript, AJAX, DOM manipulation and HTML.
  • Responsive website implementation.
  • Tagging of the test variants, create scripts, set up parameters and user profiles.
  • Strong technical mindset, able to build and Quality Assure highly complex test variants.
  • Solid knowledge of analytics tracking using Adobe Target and Adobe Analytics or other web analytic tools.
  • Able to produce clear concise technical documentation.
  • Pragmatic approach to decision making with the ability to consider implications of commercial, risk, customer experience considerations and make recommendations.
  • Outstanding communication skills to explain complex or technical issues to stakeholders across multiple levels.
  • Appreciation of high level multi-channel digital strategies and regional sales and servicing plans.
  • Enjoy working in multicultural environment.
  • Resilient and self motivated.
  • Excellent interpersonal and problem solving skills.
  • Excellent time management skills, innovative and proactive.
  • Mobile app development would be an advantage.
  • Fluent in English. Chinese would be an advantage.
  • Bachelor's Degree

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.