Digital Sub Editor - Retail Banking and Wealth Management

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 24 May 18 2018-05-24

Digital Sub Editor - Retail Banking and Wealth Management

Some careers shine brighter than others
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital Sub Editor .

Principal responsibilities

  • ​Lead User Experience and Design as well as the wider Digital teams by creating clear, elegant English, with suitable communication for international audiences from a variety of backgrounds, for all devices supported by the global operation.
  • Support production of marketing and service related digital messaging working within rigid restrictions and guidelines.
  • Support production of long and short form copy appropriate to a variety of project goals and audiences.
  • Work across a variety of projects, ensuring adequate and appropriate prioritisation.
  • Ensure consistency both within and across documents, brands and sub brands.
  • Build strong relationships, adopting a joined up approach to execute change at pace with minimum conflict.
  • Be an effective team player through communication, performance management, development plans and reward and recognition practices.


Qualifications
Requirements
  • People experience in customer focused organizations, in disciplines such as Digital, Design or product management, with leadership skills motivating and inspiring others to excel
  • English copywriting qualifications or equivalent
  • Experience of User Centered Design methodology and its practical implementation
  • Expert in best practice when writing for the web
  • Understanding of user experience and web best practice
  • Experienced in multi channel content creation like web, print, mobile, tablet
  • Familiar with the use of prototyping tools, basic Photoshop skills and word processing software
  • Subject matter expertise of channel, including technical, commercial, marketplace and customer considerations
  • Ability to approach things differently or do different things to deliver goals
  • Strong communication skills, both written and verbal, to explain complex or technical issues
  • Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
  • Good time management and prioritisation of projects and tasks
  • Experience working with agencies, particularly for usability testing
  • High levels of resilience and self motivation.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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