Digital UX and Visual Designer - Retail Banking and Wealth Management

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 19 Jun 18 2018-06-19

Digital UX and Visual Designer - Retail Banking and Wealth Management

Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital UX and Visual Designer.

Principal responsibilities

  • Undertake and support team in creation of best in class channel propositions and services following user centred design techniques and industry best practice, including research and customer usability testing, briefing and managing agencies where appropriate.
  • Support development of concept designs and clickable prototypes to support stakeholder engagement and illustrate early design thinking. Provide SME support in all aspects of UCD across the Analysis and Design functions.
  • Build strong relationships, adopting a joined up approach to execute change at pace with minimum conflict.
  • Be an effective team player through communication, performance management, development plans and reward and recognition practices.
  • Build a culture of continuous improvement in customer experience and functionality deployment
  • Seeks opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrix.
  • Communicate plans with key stakeholders
  • Regular review to identify key risks, issues and interdependencies. Determine and apply appropriate mitigation strategies.


Qualifications
Requirements
  • Experienced working in an agile and scrum development project environment
  • Strong understanding of Digital business, while experience with travel, lifestyle, and other consumer product development is a strong advantage.
  • Possess a blend of business and technical savvy, ability to drive strategy into action
  • An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
  • Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation.
  • Customer focussed, results based approach, able to deliver to deadlines
  • Demonstrates flexibly when addressing shifting or competing priorities.
  • Proven ability to influence large teams without direct leadership authority.
  • Bachelors degree or equivalent preferable.
  • Strong Analytical and Presentation skills.
  • Energetic, positive attitude and team player.
  • Strong commercial focus, ability to balance risks vs. rewards and maximize cost effectiveness and profitability for the business
  • Highly developed communication skills, both written and verbal, to explain complex or technical issues
  • Pragmatic decision making skills, with the ability to make clear judgments and understand the implications.
  • High level of resilience and self motivation


You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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