Fidessa Cash Equity Application Support Fidessa Cash Equity Application Support …

Gravitas Recruitment Group
in Hong Kong
Permanent, Full time
Be the first to apply
Up to HKD0.00 per annum
Gravitas Recruitment Group
in Hong Kong
Permanent, Full time
Be the first to apply
Up to HKD0.00 per annum
Gravitas Recruitment Group Asia Banking Division provides innovative search solutions, competitor analysis and market intelligence to our clients across the Global Financial Markets.

Our client is a well-established global leading investment bank, currently looking for Front Office Application Support Specialists of all levels. You will work with excellent and experienced colleague in a sizeable international bank, there are also great chances to grow into a people manager in the future.

Role and Responsibilities:

  • Manage users' requests and incidents flows by gathering the information from the different communication channels (trading floor live interaction; mailboxes; phone; other)
  • Monitors systems by using the information system's monitoring tools. Ensures that these tools are in line with our needs and takes initiatives to improve their efficiency
  • Leads investigations and troubleshoot to resolve problems collectively and independently. Formalises problems and escalates to the next level of escalation when need be. Engage and improve the global co-ordination and leverage on our global setup to work with European and America offices.
  • Engineers are working in shift rotation to provide 24/6 technical support for clients and internal traders


  • 5+ years IT experience
  • 3+ years of recent Fidessa experience o Good understanding of AMMA, TOP, BEAM, CTAC o Nice to have: Programming in tcl and Expression evaluator is a plus o Nice to have: Familiarity with PORTAL, APAS, 101, global order routing, Infrastructure post v9, coding standards
  • Good Knowledge of Cash Equities markets (HK, Japan, Korea, India etc) and business workflows : DMA, Algo, Portfolio Trading, trade lifecycle
  • Good understanding of Agile concepts and experience working in an Agile environment
  • Skills:
    • Capable of working in an autonomous fashion in a self-managing AGILE team
    • Capacity to work in a multi-cultural environment
    • Dedicated and persevering, commits to delivery dates and achieving targets
    • Adaptable to continuous evolution of our business model
    • Excellent communication and interpersonal skills

  • Nice to have :
  • Experience working in large scale enterprise systems
  • DevOps experience in Fidessa providing first fine support
  • Experience in scripting (shell, python) and monitoring
  • Familiarity with FIX protocol v4.2 / v4.4
  • N Exposure to equities derivatives business
  • Experience in Java and VBA programming

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