• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 21 Feb 18

HK - GCB - Assistant Manager, Digital Products & Services

HK - GCB - Assistant Manager, Digital Products & Services

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17080332


  • Construct a best-in-class digital platforms across mobile and online, by leading digital projects to offer products and services in Hong Kong in the digital channels, and ensure they are delivered on time
  • Work closely with a wide range of stakeholders including Marketing, product owners users, operations and technology, compliance and external vendors to construct and deliver quality digital service solution and able to meet business objectives
  • Prepare project documentation for user requirements, testing plan, risk assessment and internal training
  • Work closely with regional and global for project preparation and prioritization
  • Design the consumer's digital journey on our digital assets with good customer experience and maximize the opportunity for product acquisition/ cross-selling
  • Explore opportunities for Citi to embrace latest Fintech solutions that provide excellent customer experience and allow Citi to lead the market in banking innovation


  • Minimum of 5 years' experience in project management/ digital banking
  • Digital savvy with keen interests in mobile and web technologies and trends
  • Strong business acumen and analytical ability
  • Be open-minded and self-motivated with good communication, interpersonal, problem solving skills and strong sense of responsibility
  • People management experience
  • Ability to work under pressure and meet pressing deadline
  • Excellent written in English and Chinese and fluent spoken English