• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 2019-01-21

HK - GCB - Head of Cards Portfolio Management

HK - GCB - Head of Cards Portfolio Management

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18060675


  • Drive the growth momentum in cards portfolio and gain market share;
  • Drive interest bearing balances through dedicated acquisition, retention and win back of installment and revolving balances;
  • Formulate and drive going-forward digitalization strategy;
  • Deploy optimal Credit Line Management Strategy to maximize Risk/Return of the portfolio to existing customers;
  • Lead Fee Realization Strategy;
  • Lead discussion with Risk and Credit Operations identify opportunities to drive incremental ANR and revenues through credit/risk actions;
  • Partner with sales leaders to meet volume and product yield targets;
  • Make adjustments to product programs, pricing etc, where needed;
  • Lead generation and campaign management;
  • Work cross functionally to ensure execution of portfolio actions- Functions include, O&T, Finance, DM, Risk, Compliance and Credit Operations;
  • Ensure full compliance to local and global regulations;
  • Coach, train and motivate a team of portfolio managers.


  • University graduate with at least 10+ years of experience;
  • Strong understanding of credit philosophy in Cards/Personal Loans;
  • Attention to details and strong mind for processes and process re-engineering;
  • Solid understanding of digital payment eco-system;
  • Strong communication and interpersonal skills;
  • Strong Marketing and analytical skills;
  • Strong organisation and program execution skills;
  • Ability to multitask and work effectively with internal and external stakeholders;
  • Results-orientated.