HR Operations Officer

  • 20000 to 30000
  • Hong Kong Hong Kong Hong Kong HK
  • Contract, Full time
  • Hays Malaysia
  • 19 Jun 18 2018-06-19

HR Coordination and Planning role in a top tier investment bank

  • Take full responsibility for the coordination of onsite support on Event Days
  • Provide consultation and support during the scoping, set-up, test and pilot phase of new programs/courses including major , ensuring all relevant activities are performed to enable a seamless partnership with the offshore team
  • Support in managing the relationships with onsite support partners and external vendor engaged by Talent Ops
  • Support in managing the relationships with room booking partners to ensure the offshore Learning Coordinator team can effectively manage the booking of all venues
  • Support in sharing all local policies, procedures and guidelines with the offshore Learning Coordinator Team Lead, which will be cascaded through the offshore teams
  • HR ServiceNow - Act as a level 2 escalation point for queries which cannot be resolved by the offshore Learning Coordinator team
  • Contribute to service improvements and optimizations by participating in relevant projects, and providing documentation and training where required
  • Manage strong relationships with all Talent Specialists, learning coordinators and employees by managing their expectations through effective delivery
  • Support in the monitoring of performance and issues with offshore teams
  • Manage pool of BU laptops, clickers and video/camera equipment