Head of Service Delivery - Financial Services - Hong Kong Head of Service Delivery - Financial Services -  …

Aquis Search
in Hong Kong
Permanent, Full time
Last application, 18 Nov 20
$1.3m + Bonus + Benefits
Aquis Search
in Hong Kong
Permanent, Full time
Last application, 18 Nov 20
$1.3m + Bonus + Benefits
Posted by:
Amit Desai • Recruiter
Posted by:
Amit Desai
Recruiter
An opportunity to deliver and maintain world-class office technology and manage overall Service Desk and Services Management Teams across Cloud Infrastructure and Applications. Design and re-engineer business services operations model to adopt Cloud environment and manage and monitor internal & external service providers to ensure quality service levels.
  • You will implement a comprehensive business services operations support model.

  • You will transform business services and service desk teams to adopt the latest digital, Cloud, AI architecture.

  • You will advance the disaster recovery methodology on high availability zone failover and cross region disaster recovery arrangement. 

 

  • You will simplify the Operations Model and existing processes and procedures to ensure smooth and effective Cloud integration with on-prem model.   

  • You will manage performance, budgets and staffing arrangement, relationship with senior management and key service providers and stakeholders to enlist required support for the business services transformation.

 

  • You will develop customer centric service-oriented team mindset and develop people in the team to maximize their growth 

 

If you are a strong people manager, with a service delivery background and mindset and looking to expand technical knowledge working with the latest technologies, running a transformation journey please apply.   

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