IT Manager / Team Lead (IT Firm; Financial Managed Service)

  • 50-60K
  • Hong Kong
  • Permanent, Full time
  • Recruit Logic
  • 14 Nov 17 2017-11-14

A regional IT service provider is looking for an IT Manager with strong technical background, project management skills and team lead experience. Reporting directly to Managing Director.

Responsibilities:

  • Manage system engineering / helpdesk team in Hong Kong to deliver managed service to FSI clients
  • Responsible for 3rd level support of clients’ infrastructure
  • Manage project life cycle, including project planning, resources planning, task assignment, risk analysis
  • Obtain and review client’s requirements as to propose the best-fit solutions to fulfill client’s needs
  • Act as the point of escalation to regional team
     

Requirements:

  • Bachelor Degree in Computer Science, Information Technology or relevant disciplines
  • 8-10 years’ IT support experience preferably from finance industry or IT service provider
  • Hands-on technical experience in supporting Windows Server 2012-2016, VMware ESX, Disaster Recovery, Backup Replication
  • Experience in Microsoft Azure, AWS, Microsoft Office 365, Windows 7/10 & MS Office 2016 is an advantage
  • Professional qualification in ITIL and PMP preferred
  • Excellent communication with clients and technical teams
  • Fluent in English