IT Programme Manager, Premier and Jade - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 19 May 18 2018-05-19

IT Programme Manager, Premier and Jade - HSBC Operations, Services and Technology

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as IT Programme Manager, Premier and Jade.

Principal responsibilities

  • Establishes and maintains relationship with internal technology teams and external technology vendors
  • Identifies opportunities for operational efficiency
  • Facilitates Service Level Agreement negotiations for internal and external technology deliveries
  • Directs Projects towards desired technology strategies
  • Budget Planning for the Premier programme
  • Develop long range technology strategies
  • Initial Business Case, Needs Analysis outlines
  • Control of the actual spend across the Premier programme
  • Provides initial project estimates for cost benefit analysis
  • Defines, Develops Functional Specifications
  • Overall solution and implementation delivery for projects aligned to their business area
  • Project issue resolution
  • Participates in technology aspects of the business sponsored Clear choice
  • Evaluates project objectives
  • Project prioritization
  • New business initiative analysis
  • Gains understanding of business strategies
  • Gathers information on competitor technology
  • Stays abreast of industry trends in the business and technology

  • Bachelor's degree or equivalent
  • Solid project management experience in successfully delivering complex technology solutions within a defined Software or Systems development lifecycle, consulting experience preferred.
  • Experience working in a fast paced, cross functional and cross team environment and being the Functional go to person with multiple business partners.
  • Experience in project lifecycles from business case development to final delivery, oversight of project teams as they gather functional and technical requirements, project timelines, status reports, issues or risks lists, and deployment.
  • Client relationship management experience with primary accountability for client relationships at the executive level across departments, ideal experience includes external client management, expectations, communications, negotiations, escalation, feedback
  • Experience developing relationships with and ensuring the appropriate participation of key client stakeholders and client executives.
  • Experience in developing strategic roadmaps.
  • Experience conducting Business or Systems Analysis will be considered an asset
  • A strong background in both Waterfall and Agile software development methodology is preferred.
  • Prior experience overseeing formal cost benefit analysis
  • Experience and interest in supporting new business initiatives.
  • Vendor relationship management including completion of vendor due diligence, negotiating contractual terms, contract execution, oversight of vendor fulfillment of contractual responsibilities, evaluation of policy and procedure adherence, and monitoring service level agreement performance.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website