IT Support Analyst - Sizeable Insurance Firm IT Support Analyst - Sizeable Insurance Firm …

ConnectedGroup Limited
in Hong Kong
Contract, Full time
Be the first to apply
HKD25000 - HKD35000 per month
ConnectedGroup Limited
in Hong Kong
Contract, Full time
Be the first to apply
HKD25000 - HKD35000 per month
This is an excellent opportunity to join a notable insurance firm with a sizeable busienss in Asia. Headquartered in Hong Kong with offices in several locations across major office areas, the company provides services. They are looking for an IT Support Analyst with relevant experience to provide the best services to the internal users

Our client is currently looking for an IT Support Analyst with relevant experience to join their team. Successful candidates will need to have a good understanding of Windows OS and system administration tools. Also, experience in video conferencing software such as Zoom, Microsoft Teams, Cisco Webex would be a significant advantage.

Job Responsibilities:

  • Provide helpdesk support to end-users in a professional manner
  • Support business operation users on daily IT requests
  • Conduct tracking for IT resources and assets to ensure smooth IT operations
  • Assist the team lead in liaising with internal and external stakeholders
  • Take part in end-user and infrastructure projects

Job Requirements:

  • High diploma or above in Computer Science
  • At least 2 years of experience in IT support
  • Experience troubleshooting Windows OS, Windows Office Suite, O365 Applications
  • Familiar in using Active Directory, SCCM, basic Cisco Networking products
  • Proficient in Chinese and English communication
  • Experience of working in insurance or banking firms would be a significant advantage

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