Implementation Manager - Commercial Banking

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 23 Sep 18 2018-09-23

Implementation Manager - Commercial Banking

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high caliber professional to join our team as Implementation Manager.

Principal responsibilities

  • Manages the Programme of Works and related reporting for Surveillance roll-out on Global, Regional and Local levels across the business, covering platform enhancements and trigger implementation
  • Prepares email communications, presentation, training materials or communication sessions for various stakeholders or audience, such as senior management teams, frontlines, Product Partners to ensure new initiatives are effectively communicated and publicized
  • Manages individual project plans, sets milestones, monitors progress, risks and issues escalation
  • Coordinates and cascades messages to Regional Surveillance Implementation teams
  • Ensures internal approval processes are followed and maintains logs or documentations to uphold robust internal governance Incident Management, including communications to frontlines, for technical issues related to platform performance or trigger mechanisms
  • Champions internal operational risk management, including Data Sharing approvals, Business Impact Assessment and Business Continuity Plans

  • University degree in business or related discipline
  • Good knowledge of Commercial Banking products and operations
  • Sound understanding of Business Financial Crime Risk within the Commercial Banking context
  • Highly organized with good project management skills. Experience in using Jira, Confluence, Microsoft Project are not required but would be a plus
  • Proficiency in Microsoft PowerPoint and Excel
  • Strong communication and interpersonal skills, capable of hosting meetings or delivering effective presentations independently
  • Highly self motivated and able to work independently
  • Fluent written and spoken English. Other language skills would be an advantage

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.