Infrastructure Manager

  • Negotiable
  • Hong Kong
  • Permanent, Full time
  • Robert Half Hong Kong
  • 02 Feb 18 2018-02-02

Tier 1 and 2 support of both local and regional offices in a globally leading financial service company

Our client is an global FS and banking group. They are looking for an Infrastructure Manager.

Requirements:

  • Strong working knowledge of Windows platforms and servers, Active Directory, Exchange, IIS, VMWare, DNS, DHCP, Group Policy
  • Develop project plans and execute accordingly, monitor budgets, prepare operation/maintenance manual, and perform system testing for all infrastructure projects.
  • Assist in the development of IT infrastructure related policies and procedures to support the business / organization.
  • Proficient with contract and vendor management.
  • Experience with adopting ITIL framework in IT governance leveraging a variety of tools and technologies
  • Assist in developing and maintaining Business Continuity Plan for critical network equipment and business application servers.
  • Monitor and plan for resources and capacity of internal network systems, FM200, UPS, CRAC, servers and databases.
  • Monitor and control the necessary security settings of internal systems through hardening, computer equipment and access to computer room.
  • Operate and manage the Service Desk operation ensuring services rendered meets SLA as facilitating periodic review to address RCA
  • Carry out business systems change promotion in accordance to the instructions approved by Department Head.
  • Ensure life-cycle management with IT Asset (e.g. Provisioning/Decommissioning, Asset Management, Patching, Hardening, etc.)

Requirements

  • Bachelor degree or above in Computer Science or related discipline
  • Hands-on experience over 5 years within banking and financial industry
  • Strong system and network management and support experience with the possession of business sense and knowledge in finance services industry.
  • Technical certifications in operating systems, storage, WAN/LAN/Wi-Fi, VDI, MDM, project management (e.g. Prince2 or PMP) and ITIL preferred.
  • Proficiency in a variety of network protocols not limited to TCP/IP and capable of providing day-to-day operation support across the server/network infrastructure.
  • Solid experience in the operations of business application systems and understanding of the business functions being supported.


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