Lead UX Designer - Retail Banking and Wealth Management

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 17 Jul 18 2018-07-17

Lead UX Designer - Retail Banking and Wealth Management

Some careers shine brighter than others
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Lead UX Designer.

Principal responsibilities

  • ​Oversee quality of design solutions as they related to Use Experience and Interaction Design
  • Elevate and strengthen User Experience Design as a practice
  • Translate requirements that lead to intuitive user experiences
  • Facilitate product visions
  • Design and deliver wireframes, user stories, user journeys and mockups optimized for a wide range of devices and interfaces
  • Defining interaction models, user task flows, and user interface specifications
  • Identify design problems and devise elegant solutions
  • Make strategic design and user experience decisions related to core and new functions and features

  • Design graduate. Graduates from other disciplines considered with experience in user experience would also be considered
  • Extensive experience of User Centred Design methodology and its practical implementation
  • Experience of technical coaching, motivating and inspiring others to excel
  • Experience of interaction and visual design with a strong understanding of user centered design
  • Expert in best practice when designing for the multiple digital channels
  • Skilled in the use of prototyping tools, flash and rich media
  • Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations.
  • Accomplished in the development of mobile applications and web optimization for mobile devices
  • Innovative, the ability to approach things differently or do different things to deliver goals
  • Highly developed communication skills, both written and verbal, to explain complex or technical issues
  • Experience of working with and managing agencies particularly usability testing
  • High levels of resilience and self-motivation
  • Good relationship management skills to satisfy a wider range of internal and external customers with conflicting priorities
  • People experience in customer focused organisations
  • Strong people leadership experience including performance management, team development and a track record in motivating and inspiring others to excel
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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