• Negotiable
  • Hong Kong
  • Permanent, Full time
  • Standard Chartered Bank Hong Kong
  • 2018-07-20

MPF Service Manager - Wealth Management

  • Location: Hong Kong
  • Salary: Negotiable
  • Job Type: Full time

Please refer to detailed JD



We have an opportunity for MPF Service Manager

Responsibilities
  • To maintain and support the day-to-day operation for MPF team, particularly on documents checking and quality assurance areas
  • To help ensure a high standard of service is maintained for customers at all times.
  • To maintain cordial relationship with external and internal customers.
  • To ensure that procedures outlined in the following areas, including but not limited to Management Manual, Operating Manuals and laid down procedures are fully implemented.
  • To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
  • To guide, train staff to discharge their responsibilities more efficiently, facilitate the implementation of job rotation exercise in the team.
  • To help convey targets and objectives set by management to all staff and direct resources towards achievement of these targets and objectives.
  • To bring to the attention of the line manager and Director, Retirement Services any problems encountered together with any recommended solutions.
  • To ensure that all security measures are in operation in the team



Requirement
  • Hands-on experience in providing business support and day-to-day operation in banking or insurance
  • Able to communicate on matters regarding technology services
  • Good at liaising with multiple stakeholders, both internal and exteranl parties
  • Independent and attention to details



Rewarding good performance
To us, good performance is about much more than turning a profit. It's about showing how you embody our core values and mantra - here for good. And if you perform well consistently, we'll give you the rewards you deserve. Are you looking for a career that can expand your horizons? We have one..

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