Manager, Business Analyst (Insurance) Manager, Business Analyst (Insurance) …

Bluemont Consulting
in Hong Kong
Permanent, Full time
Last application, 03 Jun 21
50-70,000 per month
Bluemont Consulting
in Hong Kong
Permanent, Full time
Last application, 03 Jun 21
50-70,000 per month
Posted by:
Tom Birch • Recruiter
Posted by:
Tom Birch
This is an opportunity with a Global bank in a regional capacity.

Principal responsibilities

  • Using storyboarding, task analysis, user research tasks and whatever appropriate to capture and develop user requirements
  • Support and engage with cross functional and multi-channel teams with no direct line responsibility for those individuals
  • Assisting with the creation and design of process flows, journey maps, etc. that can facilitate the understanding of sales customer journey
  • Liaising with relevant channel teams, technology teams, digital teams, legal, risk and compliance teams, to document design options and recommendations
  • Identifying opportunities for straight through approval processing through data automation and workflow automation
  • Collaborate with developers and subject matter experts in ensuring user stories are developed correctly and meet acceptance criteria
  • Identify and document scenarios and user acceptance criteria and assist the test manager for the User Acceptance Test completion
  • Assist the business parties with the change management activities to ensure successful project implementation


  • Agile and or Scrum methodology experience necessary
  • Claims related project and network management would be an advantage
  • Bachelor's degree in related field or commensurate practical experience
  • Life and General Insurance experience preferred, or at least from Financial Institutions
  • Previous experiences in a Business Analyst Role
  • Agile methodology and ways of working experience
  • Exceptional interpersonal and influencing skills, including verbal and written communication skills
  • Adaptability and flexibility to respond quickly to changing priorities
  • Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
  • Ability to think innovatively to find creative solutions, with a proactive approach to problem solving
  • Strong analytical skills and the ability to operate effectively with ambiguous and incomplete data
  • Experience in developing business case, business requirements, and impact assessments
  • Awareness of the testing process and experience of performing testing
  • Highly developed communication skills, both written and verbal, to explain complex or technical issues
  • Experience of process improvement and LEAN thinking methodologies
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