Manager, Settlement & Transaction Processing Manager, Settlement & Transaction Processing …

Permanent, Full time
Be the first to apply
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Manager, Settlement & Transaction Processing
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • Taking role as a team head of electronic clearing operations to supervise the day-to-day performance on team's daily operation.
  • To ensure the handling procedures aligns with the internal control and policy.
  • To ensure delivery of a consistent and superior customer experience on daily operations.
  • To provide and ensure a timely support in FCS cost centre/regular declaration
  • To assist the department head to manage the day-to-day planning, operation and problem solving of team members to meet with the required service level standards and targets.
  • Identifying the initiatives to further improve the productivity and better customer experience.
  • To make recommendations on process streamlines and improvement.
  • To oversee the services delivery to meet the agreed performance standard
  • To ensure all DOI are regularly review and up-to-date.
  • Support the Keystone Project in related to clearing operations and ATM Support to ensure smooth transition and well connected with all stakeholders

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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