Manager, Treasury Service Delivery - HSBC Securities Services

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 15 Oct 18

Manager, Treasury Service Delivery - HSBC Securities Services

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high caliber professional to join our team as Manager, Treasury Service Delivery.

Principal responsibilities

  • ​Obtaining and collating change requirements from Businesses, Operational Teams, subject matter experts and other stakeholders
  • Gathering and analysing process data required for benchmarking, identification of best practices, design or deployment of business processes
  • Mapping of specific process information in line with inputs received from the design team Conducting process capability or monitoring studies
  • Evaluating the capability of the process to handle the planned transaction volumes
  • Supporting process deployment by conducting walkthrough of processes, gap analysis and facilitate smooth deployment
  • Supporting Securities Services Product Management, Relationship management, Account management sales and client servicing activities by providing input and through direct client participation where specific technical input is required
  • Leverage group wide service proposition strategies and tools to deliver quality, cost effective and consistent capabilities and ongoing servicing
  • Assist with the achievement of aggressive business targets and strategic plan objectives whilst maintaining a high quality of client service, mitigating risk and maintaining regulatory compliant status


  • ​Degree Holder with experience in Banking Operations and Process Reengineering
  • Experience in Business process reengineering and strategic change projects, with expertise in business process management techniques or strong experience in operational risk management
  • Proven ability to think strategically and excel in negotiation, influence, mediation and conflict management skills
  • Ability to develop cohesive working relationships with business partners
  • Excellent written and verbal communication skills, other languages an advantage
  • Proven ability to analyse complex data to identify trend and root cause
  • Full understanding, technical expertise and exposure to the Treasury suite of products of cash management, collateral management, execution and clearing services and securities lending
  • Highly motivated self starter and a strong team player

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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