Manager and Actuary, Product Governance - HSBC Life Manager and Actuary, Product Governance - HSBC  …

in Hong Kong
Permanent, Full time
Be the first to apply
Not Specified
in Hong Kong
Permanent, Full time
Be the first to apply
Not Specified
Manager and Actuary, Product Governance - HSBC Life

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.


Some careers grow faster than others. 


If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Join our fast-growing Asia Wealth Management teams


HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. 


Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC. 


Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.


We are currently seeking a high calibre professional to join our team as Manager and Actuary, Product Governance, HSBC Life.


Principal responsibilities

  • Play as an advisory role to provide business or technical analysis and recommendations for the full range of insurance products with focus on life insurance, including but not limited to annuity, whole life, ILAS, universal life and medical product, in order to support regular in-force business review and day-to-day maintenance activities including incidents, complaint handling, or any product enquiries
  • Be a product lead in the Greater Bay Area (GBA) Sub Value Stream to work closely with other SVS members to deploy insurance product solutions so as to align with the company strategy of geographical expansion in GBA
  • Drive and manage projects related to product development and in-force management to support the execution and delivery of the product strategy and solutions, including post-launch product implementation, product demises, regular review on policy dividend, interest rate, premium and medical benefit schedule, and customer disclosure of Annual Fulfillment Ratio
  • Deliver any ad hoc assigned projects related to the in-force insurance portfolio to ensure all regulatory and contractual obligations are met and any internal governance processes are complied, including any GL from IA and AMCM
  • Identify and report any potential product or system issues that may impact the company, distributions and customers and provide recommendation on resolutions and lead the remediation
  • Facilitate the remediation and risk mitigation activities on any assigned incidents or complaint handling
  • Support data management or regular MI reporting on the in-force portfolio and conduct product analysis or investigation for the purpose of risk and performance management
  • Work closely with all key stakeholders from Group and Local Office and related teams to identify, share and promote new product ideas or best practices across HSBC Life


  • Solid experience in insurance industry; preferred experience in life insurance market in Hong Kong
  • Solid experience in product development and/or in-force management; knowledge on product pricing or actuarial science is an advantage
  • Strong analytical and excel skills
  • Good interpersonal and communication skills with the ability to communicate efficiently on the high level product strategy to specific details to various stakeholders and working peer.
  • Strong organization skills and ability to balance multiple priorities at any given time
  • Possess strong technical expertise and is able to react quickly and diligently under tight timelines
  • Work beyond the boundaries of usual time and effort in meeting these expectations, creatively and innovatively in often addressing uniquely individual challenges in product development and management;
  • Possess strong expertise and is able to learn quickly when new products or requirements arise
  • Be a self-motivated, pro-active self-starter with the ability and attributes to act and perform with minimal direction or instruction;
  • Have strong business acumen
  • Proficient in written and spoken English and Chinese
  • University graduate or above; professional actuarial qualifications would be an asset.

To be considered for this role, the relevant rights to work in Hong Kong is required.


You’ll achieve more when you join HSBC.


HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.


Issued by The Hongkong and Shanghai Banking Corporation Limited. 

Company Overview

HSBC is one of the world’s largest banking and financial services organisations. We serve more than 39 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.

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