Mortgage Support Officer - Wealth and Personal Banking Mortgage Support Officer - Wealth and Personal  …

HSBC
in Hong Kong
Permanent, Full time
Last application, 18 Oct 20
Not Specified
HSBC
in Hong Kong
Permanent, Full time
Last application, 18 Oct 20
Not Specified
HSBC
Mortgage Support Officer - Wealth and Personal Banking

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.


Some careers open more doors than others.  

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

 

We are currently seeking a high calibre professional to join our team as a Mortgage Support Officer.

 

Principal Responsibilities

  • Collaborate with Premier Relationship Manager to develop and nurture relationships with Premier clients

  • Provide efficient, high quality professional services and ensure a consistent delivery of the Global Premier core service standards and proposition

  • Support Premier Relationship Managers to conduct customer needs activity planning and portfolio management to improve customer satisfaction

  • Promote HSBC Premier proposition for deposits and portfolio growth

  • Initiate and maintain effective communication with paired Premier Relationship Managers

  • Assisting Premier Relationship Manager on managing, developing and retaining quality client relationship



Requirements

  • Financial Planning qualifications are preferred
  • Proven experience in customer service role
  • Comprehensive understanding in investment and insurance products and corresponding operational procedures
  • Good knowledge of Regulatory and compliance issues
  • Experience in offshore banking systems an advantage
  • Excellent interpersonal and telephone skills
  • Excellent planning and organizational skills 
  • Team work and collaboration skills  

To be considered for this role, the relevant rights to work in Hong Kong is required.

 

You’ll achieve more when you join HSBC.

www.hsbc.com/careers
 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Company Overview

HSBC is one of the world’s largest banking and financial services organisations. We serve more than 39 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.

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