Officer, Customer Fulfillment Monetary Officer, Customer Fulfillment Monetary …

DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Officer, Customer Fulfillment Monetary
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Perform daily activities related to Credit Card, Merchant payments, Installment loans and Reconciliation in accordance with guidelines and procedures
  • Coordinate various departments and outsourcing partner in performing daily activities related to merchant payment, installment loans, reconciliation and data input
  • Work closely with dependencies within the Bank and outsourcing service partner to ensure a timeliness process flow for daily operations
  • Ensure the accuracy of monetary and non-monetary transactions / adjustments process by daily operations
  • Support changes in process improvement and automation
  • Support ad hoc tasks which is assigned by supervisor

Requirements
  • Minimum 2 years of relevant experience in Banking, Credit Card Business or Merchant Business experience Customer-focused, with excellent communication and interpersonal skills
  • Self-starter, well organized and detail-oriented
  • Good command of written and spoken English and Chinese
  • Proficiency in Microsoft Office

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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