Performance Engineer - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 18 Jan 19

Performance Engineer - HSBC Operations, Services and Technology

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Performance Engineer .

Principal responsibilities

  • Lead virtual teams of subject matter experts in delivering the performance engagements and tangible performance gains
  • Understand the systems being assessed and determine the added value for each engagement
  • Design and execute performance assessment strategies for critical systems
  • Communicate with stakeholders, including report writing, presentation of results and facilitating technical discussions to resolve issues
  • Take responsibility for medium to large projects, including planning, budgets and pools of resources, to deliver performance improvements for customers in a timely manner
  • Responsible for undertaking hands on tuning, optimizing and resolving performance related problems of the bank's applications and systems in conjunction with their underlying infrastructures
  • Technically challenging and hands on, spanning all levels of the application and infrastructure. The role exposes individuals to all major bank's platforms and technologies, for example, Java, WebSphere, Oracle and Linux
  • Covers both software code and hardware configuration infrastructure aspects
  • Performance tuning and problem resolution for Global, Regional and vendor based systems
  • Working with project teams, including developers, infrastructure support and third party vendors to recommend and agree cost effective technical performance optimizations
  • Undertaking low level performance evaluations and tuning for technology proof of concepts on latest Future State Architecture solutions and infrastructure technologies, for example, docker on kubernetes, private or public cloud platforms



  • University degree holder in Information Technology discipline preferred
  • Past working experience in a relevant role, for example, Strong level of experience within performance related or programming or software development
  • Proven programming or software development or design and architecture experience, preferably on J2EE web systems
  • Preferred development and scripting languages, including Java, JavaScript, Spring, Ajax, Dojo, Perl, Shell scripting
  • Knowledge of a wide range of infrastructure technologies, ideally with practical build or support experience of Oracle, Websphere, PCF, Mulesoft platform, public cloud platforms, including GCP and AWS
  • A keen aptitude and motivation to learn new technologies is also a must as the successful candidate will be lucky enough to work on all cutting edge systems deployed across the organization
  • Problem solving and an aptitude or desire to get involved in complex problem solving of technical issues a must
  • Strong negotiation skills and persuasive nature a distinct advantage
  • Successful track record of delivering complex projects and programs
  • Relevant product knowledge, including knowledge of performance assessment tools, desirable
  • Past experience working with global infrastructure team is an advantage
  • Experience of building and managing complex relationships with significant customers
  • Adaptable management style with experience of developing yourself and others
  • Excellent written and verbal communication skills, with the ability to communicate with impact, ensuring complex information is a articulated in a meaningful way to wide and varied audiences

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.