Principal Solutions Specialist(Release Management)-GTS

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • PricewaterhouseCoopers Ltd
  • 20 Jun 18 2018-06-20

Principal Solutions Specialist(Release Management)-GTS

PwC - Mainland China, Hong Kong and Macau

PwC China, Hong Kong and Macau work together on a collaborative basis, subject to local applicable laws. Collectively, we have around 600 partners and 15,000 people in total.

We provide organisations with the professional service they need, wherever they may be located. Our highly qualified, experienced professionals listen to different points of view to help organisations solve their business issues and identify and maximise the opportunities they seek. Our industry specialisation allows us to help co-create solutions with our clients for their sector of interest.

We are located in these cities: Beijing, Shanghai, Hong Kong, Shenyang, Dalian, Tianjin, Jinan, Qingdao, Nanjing, Suzhou, Hangzhou, Ningbo, Wuhan, Changsha, Xi'an, Chengdu, Chongqing, Xiamen, Guangzhou, Shenzhen, Macau.

About Internal Firm Services

In order to deliver a first-class service to our clients, we need first-class support internally. Our Internal Firm Services (IFS) is a network of specialist support professionals who play a vital role in ensuring we have all the right resources, services and technology. Not all of us work directly with external clients. Some of our best people choose to apply their talents as part of IFS and as such are a part of an organisation on a par with many of our external clients.

Our teams in IFS include: Administration, Branded Merchandise, Business Development, Finance, Global PwC Experience, Global Technology Solutions, Human Resources, Marketing & Communications, Office of General Counsel, Research, and Senior Partner Office.
Job Description & Responsibilities

  • Lead the end-to-end release process - from planning to production deployment;
  • Manage the release schedule for all products and ensure alignment across key teams and partners;
  • Conduct release readiness reviews;
  • Work with Product Teams in case of a release deployment failure;
  • Create deployment, run books and implementation plans;
  • Writes and maintains written procedures for Release Management. Configures and implements automated tools and/or manual processes that integrate the Release Management function with other processes;
  • Work with release engineer for developing scripts to automate the release process using the release management tools;
  • Deploy in-house develop systems to external clients and within organisation following standard procedures and protocol;
  • Work with the Project Manager to support end-to-end application implementation services and project delivery;
  • Stay close to the business development of various lines of service and cultivate strong relationships with end users;
  • Explore and recommend new technologies to improvements to existing IT services.

  • Degree holder in Computer Science, Information Technology or related disciplines;
  • 7 to 10 years' working experience in system implementations, solution advisory, and deployment; software design experience is preferable;
  • Strong analytical, problem solving and communication skills; strong business sense and good business writing skills;
  • Strong sense at design of user experience and attention to details;
  • Sound track record for successful systems implementation under the role of Solution Architect and Release Manager;
  • Ability to maintain effective communication and good relationships with team members;
  • Fluent in English, Cantonese, and Mandarin;
  • Excellent organisational and time management skills, self-motivated and able to work under pressure;
  • Approximately 50% of travelling required;
  • Server experience in Microsoft Server, MongoDB server, Elastic Search server, Neo4j;
  • Experience Microsoft SQL, Microsoft.Net, SharePoint technologies, HTML, Javascript, XML, Web Services, Windows Applications;
  • Experience in iOS - iPhone & iPad / Android, Lotus Notes application development would be an advantage.