Production Support / Reliability Manager - Leading Financial Institutions Production Support / Reliability Manager - Leading  …

Pinpoint Asia Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Excellent Remuneration
Pinpoint Asia Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Excellent Remuneration
Posted by:
Danny Kwan • Director at Pinpoint Asia Limited
Posted by:
Danny Kwan
Director at Pinpoint Asia Limited
Our client, a leading financial institution is looking for a Production Support / Reliability Manager to manage their digital and trading application portfolio across Asia. The selected candidate will be maintaining the production environment in a Cloud-based platform. Fantastic opportunity to work on a large-scale platform.


  • Manage the system support, administration, and maintenance of the production system environments. 
  • Manage system incidents and work with the Asia technology teams and service providers on incident resolutions with ITIL. 
  • Manage the system environment change which supports various project activities. 
  • Contribute to the platform reliability in developing system controls and support platform using Java, Python, and .Net. 
  • Manage system user access including connectivity and access issues. 
  • Monitor and lead the resources and capacity planning of the production environment. 
  • Work with the vendors, development team, and regional resources in providing implementations and change. 


  • Around 8 years of working experience with managing production support environments or running a reliability environment. 
  • Experience with public cloud-based application management experience is highly preferred. 
  • Familiar with ticketing systems like ServiceNow, Jira. 
  • Coding and debugging experience in .Net, NodeJS, Python etc. 
  • Experience in Asset Management, Buy-side applications is a great plus. 
  • Strong personality and people skill to work will all levels of people including senior management and regional stakeholders. 
  • Bachelor's Degree from a reputable University. 
  • Excellent communications skills in English.

If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at and put Production Support / Reliability Manager - Leading Financial Institutions in the subject header.

Data provided is for recruitment purposes only.

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at (EA License # 62713) 

We are also seeking top-calibre candidates for the following exciting roles:
1) Digital Transformation Project Manager - Leading Insurance Group
2) Senior Front Office EQ Sales Trading C#/.NET Developer - Global Investment Bank 
3) Bancassurance Business Analyst Manager - Leading Insurance Group

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