Senior Associate - Wealth Management Operations (Corporate Action Support) Senior Associate - Wealth Management Operations  …

DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Senior Associate - Wealth Management Operations (Corporate Action Support)
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:
  • Lead an operation team in CA Support to provide quality back office processing of corporate action event services to different customer segments and assist the team to the adherence to the regulatory requirements, bank policies, operational procedures, performance standard and service turnaround time
  • Monitor the daily operations to ensure quality services is delivered to customers according to the SLA agreed with BUs and Department Operation Manual in respect of corporate action related activities and follow the requirements as specified by regulatory bodies
  • Ensure periodical reports as required by management/services partners including custodians are delivered accurately according to the prescribed time schedule
  • Participate in system UAT when required
  • Provide support on Global corporate actions activities, identify and resolve exceptions
  • Ensure corporate actions deadlines are fully met to limit any exposures
  • Monitor Group email inbox and incoming client instruction
  • Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation
  • Handle internal/external customer complains tactfully and ensure responsive problem solving for enquiries from branches and other units/parties within benchmark
  • Prepare the BCP documents and conduct drill test to ensure operations will not be interrupted due to disaster
  • Promote the staff awareness on regulatory and compliance requirements and internal control standards
  • Perform checking and reconciliation of general ledgers and other system records
  • Provide guidance and support to subordinates and monitor actual performance to provide quality services to customers
  • Maintain self-development to ensure meeting the challenge on change of business and operation environment.
  • Assist in ad hoc assignments and projects

Requirements:
  • University graduated in Finance, Business Administration or relevant disciplines
  • Knowledge of backend corporate action operations and basic understanding on the operations of custodians
  • Knowledge of Avaloq processing system is an advantage
  • Effective interpersonal and communication skill with great team spirits
  • Good sense of risk awareness
  • Strong motivated and able to work under pressure
  • Proficiency in spoken / writing skills in both English and Chinese

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
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