Senior Communications Manager, Retail Banking and Wealth Management - Global Communications

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 25 May 18 2018-05-25

Senior Communications Manager, Retail Banking and Wealth Management - Global Communications

Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Global Communications, designs and implements communications strategies which support HSBC's business objectives, in line with our values, and enhance and protect our reputation among key stakeholders.

We are currently seeking a high caliber professional to join our team as Senior Communications Manager, Retail Banking and Wealth Management.

Principal responsibilities

  • ​Manage and mitigate arising issues by building strong relationships with business stakeholders to ensure early warning and sharing of information.
  • Use media measurement to inform and guide media activity
  • Strict adherence to the global Media Relations Governance Policy using insight to drive discussions and communications planning
  • Using insight from HSBC's internal measurement, including Snapshot, Exchange, Global People Survey to develop and advise on employee communications that address strategic objectives and specific audiences
  • Deliver global employee campaigns locally, ensuring appropriate use of channels and language for target audience
  • Support culture and business change that encourages behaviours that reflect our values, supports HSBC's strategy
  • Utilise research and develop insights to provide communications counsel and help inform Country ExCo debate, decision making and strategy
  • Successful delivery of positive media coverage for global campaigns and priorities relevant to business units strategy
  • Timely and effective response to arising issues.

  • University degree in related discipline
  • Proven track record and strong communications experience and understanding of the financial sector, media enviroment and culture
  • ​Broad, expert knowledge of communications trends and international best practice
  • Proven ability to operate within a global matrix and prioritise competing demands
  • Proven ability to align to a global strategy, whilst maintaining an awareness of local sensitivities and nuance
  • Strong storytelling and presentation skills and ability to produce clear, engaging narrative
  • Excellent interpersonal skills and personal presence and credibility with senior stakeholders.
  • Strategic planning and project management skills
  • Proven ability to deal with ambiguity and pressurised situations
  • Proven crisis management skills.

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website