Senior Credit Operations Officer (Perm)

  • Competitive Salary
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Rabobank Hong Kong
  • 28 Aug 18 2018-08-28

The Corporate Banking Regional Processing Centre (“CBRPC”) is set-up in Rabobank Hong Kong to serve the region from one central location. There are three major services currently provided by three separate teams of CBRPC under the Corporate Banking Target Operating Model (“CB TOM”). As checker of the Credit Administration Team of the department, his / her primary responsibility is to ensure that the operational support for credit administration work provided to local offices located in the region are in good quality.

Main Responsibilities & Accountabilities

  • Monitor the processing works and perform checker’s function for credit / loan administration
  • Check/ prepare manual reports (incl. MIS reports), self-input diary and daily system generated reports.
  • Answer internal /external enquiries, co-ordinate with the other teams to achieve certain tasks, etc.
  • Discuss with personnel of other departments / local offices located in the region to strengthen co-ordination.
  • Provide coaching and training to team members.
  • Perform control functions in recording / investigating / rectifying discrepancies.

Key Performance Indicators

Credit Admin

a. Communicate with internal clients, being the Middle-Office of each local office (CBMO).
b. Process data in Midas, CARDS, and CRM based on Facility Input Forms (FIF) coming from each CBMO.  The data administered include the following :
- set up the Customer Data Base in MIDAS in accordance with the Customer Input sub-form
 -set up the facility in MIDAS in accordance with Facility Input sub-form
 -input covenant details submission of covenanted documents in CARDS in accordance with the Covenant Document Input sub-form
 -input collateral details in MIDAS in accordance with the Collateral Input sub-form 
 -input covenant details regarding financial and non-financial covenants in CARDS in accordance with the Covenant Checklist
 -input line structure in CRM in accordance with the Line Structure sub-form
c. Amend, cancel the above in the relevant systems based on instructions from CBMO.
d. Suspend, cap, or earmark facilities following authorized Credit Committee decisions based on instructions from CBMO.
e. Liaise with ITS for amounts to be swung under shared limits and correspondingly amend limits.
f. Retrieve Excess Report from CARDS for COB position check and checks whether approval has been obtained for excess.  If not, checks with relevant parties.
g. Participate in system enhancement / automation work related to loan processing work.
h. Participate in work-flow refinement project(s) related to loan processing work.
i. Maintain diaries for events which are not captured by Midas.

Loan Admin

Perform checker’s functions on the following tasks in a professional manner :
a. Communicate with internal clients, being the Middle-Office of each local office (CBMO).
b. Book provisions following authorized Credit Committee decisions based on instructions coming from CBMO.
c. Process loan drawings, rollovers, (p-) repayments, interest payments and fee payments in systems based on Loan Request Form.  The tasks include the following :
 -Arrange Funding through CCRI and/or local GFM of each local office
 -Calculate applicable interest rate
 -Instruct Cash Management of each local office for payment
 -Input transactions into MIDAS
 -Prepare loan advice and confirmations based on customer requests / requirements, with information based on loan administration diaries.
d. Process credit allocation issuance / amendment / cancellation / fee paid / fee received based on forms received from CBMO.  The tasks include :
 -Monitor, calculate, demand payment, etc. under credit allocations issued to other branches.
 -Monitor, calculate, arrange payment, etc. under credit allocations received from other branches.
 -Input transactions into MIDAS
e. Process financial instruments (e.g. L/C, SBLC, guarantee, etc.) issuance / amendment / cancellation / fee paid / fee received based on forms received from CBMO.  The tasks include:
 -Issue / amend / cancel respective financial instruments
 -Monitor, calculate, demand payment
 -Input transactions into MIDAS.
f. Monitor different fund-flows with clients and Rabo Dublin under leveraged lease transactions and post the relevant entries in MIDAS.
g. Participate in system enhancement / automation work related to loan processing work.
h. Maintain diaries for events which are not captured by Midas.
i. Amend Midas based on Nostro reconciliation results done by CBMO in case of deviations where necessary.

Education

Post-secondary School or above

Required Knowledge

-Minimum 5 years of relevant Experience in Credit or Loans Department

-General Banking knowledge

-Language: English & Chinese (written); English, Cantonese & Mandarin (spoken)