Senior Officer, Regional Processing - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 15 Oct 18

Senior Officer, Regional Processing - HSBC Operations, Services and Technology

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Officer, Regional Processing.

Principal responsibilities

  • Provide settlement support for assigned products, monitor failed trades, exceptional and unreconciled items
  • Provide assistance in supervising the team's daily operations
  • Ensure that daily fail trade matters and unmatched reports are followed through to resolution
  • Monitor and follow up on failed trades to achieve high settlement efficiency
  • Investigate discrepancies in trade details with traders, relevant operations teams and counterparties to avoid operation loss
  • Participate in user acceptance tests for new products and system
  • Provide back up support for other peers groups within Regional Operations centre
  • Follow up independently with broker or related parties for amendment or non-receipt of trade confirmation
  • Reply and attend to enquiries, feedback for internal and external clients
  • Perform team assigned work on time and effectively
  • Contribute towards the development and performance of the team

  • Solid experience in securities and investment industry
  • Undergraduate or post graduate degree holder
  • Familiar with SWIFT and knowledge of operation of Euroclear and Brown Brothers Harriman system
  • Able to work independently and flexibly to meet tight deadline
  • Good judgment and decision making skills
  • Fluency in written and spoken English and Cantonese

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.