Senior Production Support Specialist

  • competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Contract, Full time
  • Huxley APAC
  • 14 Jun 18 2018-06-14

A global company is looking to hire a Senior Production Support Specialist to be part of their team. This would be a 6-month contract position. This role will be supporting the asset management division of the bank. The Senior Production Support Specialist will work with the HK Production Support IT team and will report to the AMG IT Regional Production Support Manager. Located in Hong Kong, the successful candidate should be flexible, have the ability to work effectively with team members located in multiple global regions and co-ordinate more than one initiative at any one time.

A global company is looking to hire a Senior Production Support Specialist to be part of their team. This would be a 6-month contract position.

This role will be supporting the asset management division of the bank. The Senior Production Support Specialist will work with the HK Production Support IT team and will report to the AMG IT Regional Production Support Manager.

Located in Hong Kong, the successful candidate should be flexible, have the ability to work effectively with team members located in multiple global regions and co-ordinate more than one initiative at any one time.

Responsibilities:

  • Provide application support to the Asset Management business in Asia Pacific
  • Provide service quality, problem, change and recovery management, as well as monitoring platform availability and identifying risks
  • Manage and follow up issues to a successful conclusion with preventive actions;
  • Build solid working relationships with internal teams, business and vendors
  • Liaise with regional and global team members to achieve objectives, resolve problems and incidents to ensure smooth running of the operations
  • Participate in Major Incident Reviews and Service Improvement Programme as required

Requirements:

  • Extensive experience in the Finance and Banking industry particularly buy-side / asset management;
  • Hands-on knowledge of Bloomberg AIM/ Charles River Development
  • Strong relationship building skills with business stakeholders and colleagues

Location: Hong Kong

If you would like to know more information, please contact Danya Kumar

Registration No.: R1660502

Kindly send your updated CV if you are keen to take this role.

Huxley, a trading division of SThree Pte Limited (Registration Number: 200720126E | SThree Pte Limited Licence Number 16S8216 | Huxley Licence Number 53132076J)

Award winner of:

International Recruitment Company of the Year by Recruitment International 2016

Best Client Services by Asia Recruitment Awards 2017

Best Overseas Operation by Global Recruiters 2017

Highly Commended for Best Large Recruitment Business 2017