Senior Technical Specialist - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 16 Oct 18

Senior Technical Specialist - HSBC Operations, Services and Technology

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Technical Specialist.

Principal responsibilities

  • Be a subject matter expert and applies a high level of expertise, through technical consultancy and hands on project work.
  • Maintain broad knowledge of latest technology in Digital Originations.
  • Propose technical recommendation on Digital Originations journey, explore potential technical opportunities and technical trend in the market.
  • Working to resolve problems and incidents of varying complexity to sustain the Digital Originations services.
  • Ensure compliance with all relevant internal instructions and external regulatory requirements, including the management of operational risk and adherence to the Group's standards of ethical behaviour.
  • Work closely with Technical Lead and ensure close collaboration for successful digital deliveries.
  • Ensuring adherence to governance procedures and significant contribution to process improvement.

  • Solid knowledge and working experience on the local systems which supporting internet banking.
  • Awareness of the digital technical trend in the market.
  • Experience in API enabled Digital customer journeys.
  • Basic understanding on the banking products of Cards, Loans, Debit Accounts, and the respective business processes, operating models.
  • Usage of tools such as Confluence, Jira, Sonar, Quality Center.
  • DevOps processes and experience.
  • Understanding of lean and agile methods of software delivery and the principles and practices.

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.