• Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 2019-03-19

Senior Technical Specialist - HSBC Operations, Services and Technology

  • Full time
  • Hong Kong
  • 19 Mar 19

Senior Technical Specialist - HSBC Operations, Services and Technology

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Technical Specialist .

Principal responsibilities
  • Participate in a team in Wealth IT with responsibility for infrastructure design, implementation, delivery and management
  • Responsible for managing the delivery of IT Service Sustainability Programme that is SSP, the evergreening of technology and critical vulnerability patching for RBWM Wealth IT services and infrastructure
  • Collaborate with architects, developers, and project managers to deliver suitable infrastructure solution which can cope with the business needs
  • Research and evaluate products in support of the technical strategy. Study, design and implement new infrastructure technology according to the standard and governance and help to develop the technical competence of other teammates with the new technology
  • Ensure systems comply with group infrastructure and security policies and standards
  • Identify any issues that may arise due to delivery risk, formulate preventive actions or corrective measures and timely escalate major project risks and issues to management
  • Provide professional consultancy and support in response to queries from developers and business
  • Work closely with infrastructure domain teams to influence the practice and standard of infrastructure products
  • Weekend, overnight and production support work may be required according to SSP project release, vulnerability patching schedule, and Live Drill Production support arrangement for Wealth IT


Qualifications
Requirements
  • A bachelor or master degree in Computer Science, Information Technology or a related discipline
  • Solid and proficient skills in infrastructure design, implementation and maintenance
  • Knowledge and experience in one or more of the key infrastructure products such as Oracle, Linux, Windows, IBM WebSphere Liberty and or WebSphere MQ
  • Knowledge and hands on experience with external cloud providers such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure
  • Knowledge on Splunk, AppDynamics, Docker, Kubernetes, Jenkins, Ansible, and or Puppet is highly preferred
  • Willing to learn, explore and implement new and emerging technologies
  • Understanding of service management techniques including change management and incident management is preferred
  • Track record in working on the delivery of complex deployment projects and under diversified or matrix structure
  • Strong business sense with understanding of the business requirement and environment
  • Sound communication, presentation and influencing skills to work with business, IT colleagues, and external parties like vendors
  • Strong analytic skills to understand and resolve complex problems
  • Excellent team player with ability to work under minimal supervision
  • Good command of written and spoken English
  • Able to work at flexible hour to work with colleagues in various time zones

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.