TRAINEE: IT Support Analyst on Equities and Derivatives Tribe

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Internships & Graduate Trainee, Full time
  • Societe Generale
  • 19 Mar 18 2018-03-19

TRAINEE: IT Support Analyst on Equities and Derivatives Tribe


SG CIB is the Corporate and Investment Banking arm of the Societe Generale Group. Present in over 50 countries across Europe, the Americas and Asia. SG CIB provides corporate, financial institutions, investors and public sector clients with value-added integrated financial solutions.

Join a team of IT professionals to provide technical support and develop solutions to users of GBIS Market information systems, with a focus on Equities & Derivatives, Exotic products' and trading activities on Cross-asset products for sales, traders and operations.


Main Responsibilities

  • Manage users' requests and incidents flows by gathering the information from the different communication channels
  • Help develop solutions and use technologies e.g. Java, C#, Python
  • Monitors systems by using the information system's monitoring tools. Ensures that these tools are in line with our needs and takes initiatives to improve their efficiency
  • Lead investigations to resolve problems independently. Formalizes problems and escalates to the next level of support or development team when need be
  • Engage and improve the Follow-the-Sun model and leverage on our global setup working closely with our Paris and New York offices
  • Estimate the risks and opportunities in our day to day job, and take initiatives to reduce the risks and improve our efficiency


  • Hold a relevant Bachelors or Masters degree in computer science, software engineering
  • Strong in UNIX and SQL, with Java, Python is an advantage
  • Willing to learn quickly, work under pressure directly with the desk and peers
  • Able to trouble shoot quickly, be mentally ready to know where the problem is and apply workaround solutions due to market sensitivities and obligations
  • Fluent in English is mandatory

This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.