• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 17 Oct 17

TTS Regional Domestic Receivables Product Manager, VP

TTS Regional Domestic Receivables Product Manager, VP

  • Primary Location: HK,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17053739


Job Purpose:
Treasury and Trade Solutions (TTS) provides award-winning integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the world.  The TTS Asia business was recently awarded Euromoney's Best Transaction Bank in Asia given our leading capabilities, solutions and depth of client relationships across 15 markets in Asia Pacific.  
The Regional Domestic Receivables product manager will play a critical role in collaborating with 15 markets in APAC to drive growth and product innovation.  This will require carefully prioritizing opportunities across client segments to develop robust connectivity to strategic payment systems, building scalable business models and fully leveraging regional and global processing platforms. The product manager will also play a key role in developing connectivity with emerging payments methods for developing a robust receivables proposition.    
He/she will bring deep product expertise and execution discipline to drive competitive differentiation in our domestic receivables offering, through the ability to: 
  • Articulate the positioning of receivables through strategic assessment of the existing and emerging capabilities and payment methods
  • Understand and anticipate client needs across APAC, ensuring the product roadmap delivers continuous and commercially relevant innovation
  • The role will involve working closely and extensively with global and country teams, the Regional Channels & Enterprise team,  Asia Pacific Technology, and key partners in Product Sales, Operations, Technology and Client Delivery to optimize delivery of innovative product functionality to the existing client base, develop market strategies for new flows and segments, and maintain a pristine risk and control environment.
    Key responsibilities:
    • Drive growth in volumes, margins, wallet share
    • Develop and drive strategic innovation in all components of domestic product platform to deliver solutions that increase scale, competitive differentiation and  remain commercially relevant to clients
    • Communicate strategic roadmap and value proposition clearly with clients, our sales teams and our partners
    • Review and assess new domestic payment system developments in strategic markets (ACH, faster payments), evaluates potential products and services, and manages the development of new products or the modification and enhancement of existing products and services
    • Develop deep product expertise to support a rapidly changing business environment for Citi and its clients
    • Oversees the regulatory, risk and compliance of the domestic receivables products in APAC. Engages with Auditors, Risk Managers, New Product Approval Committee members, Legal, Compliance officers and other individuals as needed in order to maintain a pristine risk and control environment
    • Serve as subject matter expert for sales to help review client needs, solutioning, pricing, and present recommendations and proposals, assist in implementation and serve as liaison with internal and external partners/ stakeholders to resolve complex client issues
    • Systemically evaluate opportunities to automate key product processes and address existing product defects to improve overall client satisfaction and scalable service and support model
    • Development value:
      • Senior role within a fundamental, core and dynamic product for TTS in a critical and growing region with deep and interesting markets critical to global clients
      • Responsibility to manage a material and significant evolution of the TTS business in a very competitive and evolving market space
      • Will develop detailed knowledge of a complex end-to-end business, and a range of skills across multiple facets of product development, business management, P&L management and Risk & Control
      • Develop team leadership skills and extensive end-to-end network
      • Relationship building: will build important client relationships across each client segment, relationships across country and global product leads

      • Qualifications

        • At least 6 years experience in cash management business
        • Strong knowledge of product management disciplines
        • Experience and knowledge across all components of payments preferred (e.g. operations, technology, client delivery, risk, market management, sales and/or business management experience)
        • Skills:
          • Strategic experience to develop vision for product roadmap and assessing most attractive client opportunity areas
          • Strong analytical skills to prioritize opportunities, quickly distill complexity to most critical components and analyze wide range of information, draw conclusions and communicate data-driven findings
          • Problem solving and solutioning skills to drive disciplined execution
          • Strong communications skills given the range of cross-functional engagement required for success
          • Strong technical knowledge preferred
          • Qualifications:
            • MBA Preferred - Tertiary Qualification Essential
            • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience
            • Competencies:
              • The successful candidate will have a strong strategic and commercial mindset, exceptional leadership capabilities, and have great interpersonal and communications skills