Team Lead, Collections Team Lead, Collections …

DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Team Lead, Collections
Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. We provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decisions. In addition, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.


  • To lead the collection analytics team by leveraging data analytics to drive effective collection strategy. To analyze collection MIS and provide insights on the performance for continuous improvement on collection strategies

  • To review the overall collection strategies and recommend collection actions to best control the delinquency rate, flow through rate, Non-Performing Loans as well as Specific Provision (SP)

  • To use data driven approach to enhance and optimize collection strategies to deliver the optimum results

  • To implement collection strategies with champion & challenger analytics for driving cost effective strategies
  • Develop and implement effective and efficient collection strategies, techniques and processes, with objective to minimize credit losses and maximize recovery of delinquent accounts
  • Develop collection initiatives / projects to drive digital collection for cost reduction


  • Minimum 8 years' experience in Consumer Credit Risk Management (under Collection area is preferable)

  • Minimum 3 years at supervisory level
  • University degree or above in a quantitative or business discipline (Engineering, Maths, Economics, etc.)
  • Experience with advanced analytical tools such as SAS, SQL, Python, etc.
  • Strong leadership and management skills to effectively motivate, coach and guide staff to achieve specified performance target
  • Good interpersonal and communication skills
  • Good analytical and decision-making skills
  • Knowledge of retail banking products is preferred
  • Candidate with less experience will be considered as Assistant Vice President

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

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