Team Leader, eTrading Market Access (Top I-Bank/ Perm/ Cash & Derivatives Products)

  • Negotiable
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Captiare Limited
  • 18 May 18 2018-05-18

Our client is a leading international bank that focusing on investment banking and securities brokerage services. To support its rapid business expansion in Asia, they are seeking for a Team Leader for their eTrading Market Access team.

DIRECT RESPONSIBILITIES

Team leading

  • Lead Market Access team, organize and guarantee that work within scope of responsibility is properly completed
  • Define the policy and objectives of their scope based on the entity's strategic priorities
  • Guarantee human resource management, in conjunction with the Human Resources department
  • Manage team resources in accordance with schedules, budgets and quality standards

 

Application Support

  • Ensure that the Bank’s standards for incident, problem and system change management procedures are followed
  • Maintain standards, instructions, guidelines, procedures, and encourage team members to share their knowledge
  • Maintain server lists and functions. Suggest new purchase and decommissioning server when necessary
  • Fully committed to Continuous Improvement of the platform
  • Provide quality customer service, including interacting with users, answering users enquiries, and effectively handling users requests
  • Be responsible for market access support of Equities & Derivatives Trading for Cash Equity, Warrant, Future & Options. on various APAC markets in Windows/ Linux platform
  • Required to support internal clients, troubleshoot and diagnose functional and technical issues in the production environment
  • Management and tracking of daily production problems and user request; ensure effective and timely resolution and communications to the client; report bugs back to local/ overseas development teams
  • Conduct system Quality Assurance testing; perform deployment or upgrade of mission critical trading applications and systems in accordance to standards
  • Ensure adequate performance and operation of the systems, monitor the performance and operation, diagnose and address any problems
  • Provide system and process documentation
  • Participate in the support roster; morning / lunch shift duty, weekend and holiday work as required

 

Project Management

  • Be responsible for handling business driven or exchange driven projects
  • Be responsible to ensure Global Markets project management global and regional guidelines are followed within scope of responsibilities

 

CONTRIBUTING RESPONSIBILITIES

  • Direct contribution to the bank’s operational permanent control framework
  • Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls
  • Ensuring appropriate escalation to management and/ or Permanent Control or Compliance as appropriate, as soon as an issue is identified
  • Contribute best practices and contribute to the implementation of Global and Regional Application Production and Support policies and procedures

 

TECHNICAL & BEHAVIORAL COMPETENCIES/ QUALIFICATIONS

  • Bachelor’s degree or equivalent in related discipline
  • At least 5 years of experience in Global Market Business, technical and functional Application Support
  • Team management
  • Project management methodology
  • Solid business knowledge on cash and derivatives products
  • Good technical skills on Linux/ Unix environment
  • Scripting/ monitoring knowledge
  • Good problem -solving skills
  • Soft and interpersonal skills:
  1. organizational skills (being proactive)
  2. communication skills
  3. client focused
  4. promote teamwork and cross-functionality
  5. ability to take initiatives (make proposals)
  6. ability to share knowledge

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