Technical Application Support Engineer (40k - 50k)  …

Recruit Logic
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 20 Mar 20
40k - 50k
Recruit Logic
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 20 Mar 20
40k - 50k
Our client is the world's largest Financial Transaction solution provider. They are looking for a Technical Application Support Engineer.

Job responsibilities:

  • Participate in monitoring and maintenance of business applications and production environment and respond to exceptions by initiating the correct actions to meet the highest availability targets.
  • Gain in-depth knowledge about internal applications and their interactions in order to identify and analyze problems.
  • Assist Service Managers with customer case reviews, analyses, follow-up and escalations
  • Work on project basis to enhance Service Management tools and processes along with global teams
  • Identify problems and participate in problem management resolution by collecting and tracking data and progress.
  • Resolve issues regarding online transactions, system status, and procedures, downtime procedures in accordance with the service level agreement.

Job Requirements: 

  • Degree in Computing Science or related discipline
  • Minimum 5+ years experience  System/Application Support environment (Candidate with over 5 years will consider as a Senior)
  • Experience in banking or Financial industry is an advantage
  • Familiar with Linux, shell script, SQL/ PLSQL
  • Self-motivated and fast learner
  • Good teamwork with excellent communication and problem-solving skills
  • Proactive, independent and proven ability to work under pressure
  • Good command in both spoken and written Mandarin & English
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