Technology - Production Management and Operational Support, Associate - Hong Kong

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Morgan Stanley
  • 17 Jun 18 2018-06-17

See job description for details

The International Wealth Management Application Support Group (IWM ASG) in Hong Kong is looking for a technology professional in the role of Production Management Engineer, responsible for the production support, maintenance, process improvements, and the tactical development for systems that support IWM business globally.

Responsibilities:
- Be a part of the global L1/L2 support team to support IWM business in Asia.
- Respond to user enquiries on business systems usage
- Partner with users and application owners on continuous improvements to business systems
- Manage and resolve incidents which affect the normal usage and availability of business systems
- Act as the guardian to production environment, enforce best practices of change management
- Manage internal technology projects for operational risks and excellence

Qualifications:

Skills required:
- 3-5 years of professional experience with exposure to Unix and Windows platforms
- Extensive knowledge of Perl and Unix shell programming
- Good understanding to at least 2 of the following RDBMS technologies: Sybase, Informix, MSSQL, DB2
- Good understanding of software technologies: C++, Microsoft .Net, Java
- Excellent communication skills
- Strong analytical and problem solving skills
- Ability to work under pressure
Skills desired:
- Knowledge of distributed systems technologies
- Knowledge of financial products