• Negotiable
  • Hong Kong
  • Permanent, Full time
  • Standard Chartered Bank Hong Kong
  • 03 Nov 17

Trade Operations Assistant

  • Location: Hong Kong
  • Salary: Negotiable
  • Job Type: Full time

Please view Job Description for details.

Standard Chartered is a leading international banking group committed to building a successful and sustainable future for our people, our customers and the communities we serve. With 1,700 branches and offices in 68 markets in Asia, Africa and the Middle East, we offer exciting and challenging international career opportunities to over 89,000 employees.

Job Description

Process all transactions managed by the team accurately and efficiently in accordance with the customers instructions and according to the banks operational instructions to protect both the customers and Bank's interest.

Key Roles and Responsibilities

-Pre-process trade transactions according to the laid down procedures and standard of service.
-To fully observe the laid down procedures and service standard when completing the transactions.
-Understand fully the Service Level Agreement (SLA)
-offered to customers
-signed between the Country Processing Centre (CPC) and GBS, giving full support to achieving it.
-Build up good relationship with all internal customers, i.e. good team work within the country Team / unit.
-Make effort to continue improving personal product knowledge, to acquire multi-products processing skill.
-Make effort to improve personal productivity and output level. To achieve established standard.
-Help train junior staff on technical and operational skills.
-Understand the risks associated with Products Processing and ensure that they are minimized.
-Understand the Banks operational risk standard underlying operating process and follow them carefully.
-Where necessary to maintain good customer relationship by responding promptly, accurately and courteously to enquiries, or request for advice relative to new or outstanding transactions.
-Comply with applicable Anti-Money Laundering / Sanctions Procedures and, in particular, report any suspicious activity to the Unit Operational Risk Manager and Line Manager

Qualifications and Skills

Have basic knowledge of UCP & other ICC Rules.
-PC skills
-Basic Forex Knowledge
-Good knowledge of import / export documentation

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Third Party Applications

Please note: Applications from third parties are not accepted unless by invitation.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Equal Opportunity Employer

Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation.