Vice President, IT Infrastructure Service Delivery (Open Systems) Vice President, IT Infrastructure Service Delivery  …

DBS Bank Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Vice President, IT Infrastructure Service Delivery (Open Systems)
Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Ensure all production problems related to Open Systems platform are being resolved and properly followed up by service provider in order to minimize the business impact
  • Review and approve all change requests related to thetower
  • Monitor and review the infrastructure service provided by outsourcing vendors are consistent with best industry practices
  • Ensure infrastructure service provided by service provideris compliant with audit and information security requirements
  • Ensure capacity planning exercise is carried out by service provider in order to address our business needs
  • Ensure the operations and the execution of open systems related disaster recovery plans
  • Manage Open Systems platform related charging and budget
  • Manage and drive Open Systems related projects and/or initiatives when required

Requirements
  • Degree in Information Technology or related discipline
  • Minimum 7 years of working experience in IT in banking industry
  • Sound technical knowledge in Wintel, AIX, Linus, Solaris open systems platform, Virtual Machine (VM) platform, Storage Area Network (SAN), data centre operation and IP Network
  • Experience in vendor management, especially on managing outsourcing vendors and network infrastructure, including voice and data, helpdesk services operation, IT budgeting and team management
  • Good problem and change management and projects management skill
  • Customer focus and business focus with restorative and analytical strengths for problem resolving
  • Good team player with positive working attitude
  • Good written/verbal communications skills in English and Chinese (both Cantonese and Mandarin)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.
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