eBanking Product Registration Specialist (European Investment Bank)

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Captiare Limited
  • 18 Jan 18 2018-01-18

Our client is a prestigious European Bank who is a leader in banking and financial services. Owing to their business demand, they are now looking for an eBanking Product Registration Specialist to join their dynamic team in Hong Kong.

Main Responsibilities:

  • Internet eBanking application functional support and registration
  • Provide fast, accurate functional support and related registration services for the bank’s eBanking products by phone, e-mail, instant messaging and Jira to our APAC client facing teams, Implementation managers and also directly with clients
  • Participate in drives to continually innovate and optimize our internet eBanking support and registration activities.
  • Compose and update procedures and monthly activity reporting intended for client facing teams
  • Communications with team members in Europe, America and Asia
  • Provide excellence in term of Quality of Service toward internal & external clients
  • Plan and report on assigned tasks

Job Qualifications:

  • Knowledge in Internet browsers setups and related internet plugins under Windows / Macintosh platforms
  • Experienced in internet eBanking product setup support is essential
  • Experience in cash management or trade is an advantage
  • Good interpersonal skills & a team player
  • Excellent proficiency in spoken & written English, other Asian language is desirable  

Job Offers:

  • Permanent position
  • Attractive remuneration package
  • International & friendly environment